Privacy Policy
Last Updated: March 17, 2026
NewTechBio, Inc. (“NewTechBio,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.newtechbio.com and any affiliated domains owned or operated by NewTechBio, Inc., including all related services such as checkout, account registration, order processing, and customer support.
We believe in transparency, responsible data handling, and providing a secure, professional experience for every customer.
1. Notice at Collection
We collect personal information in order to operate our business, fulfill orders, improve our services, and communicate effectively with our customers.
The types of information we collect, how we use it, and who we may share it with are outlined below.
Information We Collect
Contact and Account Information
When you place an order, create an account, or contact us, we may collect your name, company name, email address, phone number, billing address, shipping address, and account credentials.
This information allows us to process orders, deliver products, communicate with you, and maintain your account securely.
Order and Transaction Information
We collect details related to your purchases, including products ordered, order history, shipping details, and customer service interactions.
This information is necessary to fulfill orders, manage returns, provide support, and maintain accurate business records.
Usage and Technical Data
When you visit our website, we may automatically collect information such as your IP address, browser type, device type, pages visited, referring site, and interactions with the Site.
This helps us maintain performance, improve usability, enhance security, and better understand how customers use our website.
Marketing and Preference Information
We may collect data about your product interests, browsing behavior, and interactions with our content to improve your experience and provide more relevant product information and marketing communications.
Limited Sensitive Information
We may store account login credentials such as usernames and passwords in secure, encrypted form. This information is used strictly for account access, authentication, and security purposes.
We do not use sensitive personal information to infer personal characteristics.
2. How We Use Your Information
We process personal information only where there is a legitimate business purpose, contractual necessity, legal obligation, or user consent.
This includes:
- Processing and fulfilling orders
- Managing accounts and order history
- Providing customer service and support
- Communicating order updates and important information
- Sending transactional communications, including email and SMS messages where consent has been provided
- Improving website performance and usability
- Analyzing product demand and site usage
- Personalizing your experience
- Supporting marketing and advertising efforts
- Preventing fraud and maintaining security
- Complying with legal and regulatory obligations
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies, such as pixels and scripts, to operate efficiently and provide a better user experience.
These technologies help us:
- Keep items in your cart and maintain session functionality
- Remember preferences and settings
- Understand how visitors use our site
- Improve performance and navigation
- Measure marketing effectiveness
- Provide relevant advertising where applicable
You can control cookies through your browser settings. Disabling cookies may affect certain functionality, including checkout and account features.
Where required by law, users may also manage certain cookie preferences through consent tools provided on the Site.
Some browsers offer a “Do Not Track” signal. Our Site does not currently respond to automated Do Not Track signals, but users may control cookies and tracking through browser settings and consent tools where available.
4. Analytics and Advertising
We may use trusted third-party analytics and advertising tools to understand site performance and improve our marketing efforts.
These tools may collect information such as browsing behavior, device data, and general location to help us:
- Analyze website traffic
- Measure marketing campaigns
- Improve product visibility
- Deliver more relevant content
NewTechBio does not sell personal information for monetary value.
However, certain technologies used for analytics or advertising may involve limited data sharing with service providers or partners. Under some privacy laws, this may be considered “sharing” for purposes such as cross-context behavioral advertising.
We use these tools carefully and only where they provide legitimate business value.
5. How We Share Information
We only share personal information when necessary to operate our business and deliver our services.
This may include:
- Payment processors
- Shipping and logistics providers
- Website hosting and ecommerce platforms
- Analytics and performance providers
- Customer service and communication tools
- Security and fraud prevention services
- Legal, regulatory, or government authorities when required by law
All third parties are expected to handle information responsibly and only for the purposes intended.
6. Payment Processing
We use third-party payment processors, including PayPal, to securely handle transactions.
If you choose to complete a purchase using PayPal or another provider, that provider may collect personal information such as payment details, billing information, and identifying data required to process the transaction.
This information may be used to:
- Process and authorize payments
- Detect and prevent fraud
- Secure transactions
- Comply with legal requirements
- Improve payment services
NewTechBio does not store full payment card information on our servers.
Payment providers operate independently under their own privacy policies. You can review PayPal’s policy here:
7. Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Provide customer support
- Maintain business and financial records
- Comply with legal obligations
- Prevent fraud and enforce agreements
Retention periods vary depending on the type of data and its purpose.
8. Data Security
We take data security seriously and implement reasonable administrative, technical, and physical safeguards to protect your information.
While no system is completely secure, we continuously work to maintain a secure and reliable environment.
9. California Privacy Rights
If you are a California resident, you may have the right to:
- Know what personal information we collect
- Request access to your information
- Request deletion of your information
- Request correction of inaccurate information
- Opt out of the sharing of personal information for cross-context behavioral advertising, where applicable
- Receive equal service regardless of exercising your rights
How to Submit a Request
You may submit a privacy request using the contact information below:
Email: sales@newtechbio.com
Phone: 800-509-0927
Mailing Address:
NewTechBio, Inc.
4301 US 9 N
Howell, NJ 07731
We may request verification information to protect your privacy and prevent unauthorized access.
Important California Disclosure
In the past 12 months, we may have collected:
- Identifiers and contact information
- Transaction and purchase data
- Commercial information
- Internet activity
- General location data
- Communications
We do not sell personal information for monetary value.
Some limited data use related to analytics and advertising may be considered “sharing” under California law.
10. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect personal information from children.
11. Third-Party Services
Our website may contain links to third-party services.
We are not responsible for the privacy practices of those services and recommend reviewing their policies.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The updated version will always be posted on this page with a revised date.
13. Contact Information
NewTechBio, Inc.
4301 US 9 N
Howell, NJ 07731
Email: sales@newtechbio.com
Phone: 800-509-0927
Website: www.newtechbio.com
14. Your Privacy Choices and Control
We believe your information should remain under your control. NewTechBio provides practical privacy choices designed to match how our website and ecommerce services actually function.
You may manage optional advertising and marketing technologies through our Advertising Choices page, adjust certain browser-based privacy and cookie settings directly through your browser, opt out of marketing communications where applicable, or contact us to request access, correction, or deletion of your information where those rights apply.
Some technologies are necessary for core website and store operation, including shopping cart functionality, checkout, account access, payment processing, fraud prevention, security, and related functional features. Because these technologies are required for the site to operate properly, they remain active.
Where optional advertising or marketing technologies are used, we aim to provide a clear, reasonable, and functional choice so you can manage those technologies in a transparent and practical way.
Email: sales@newtechbio.com
Phone: 800-509-0927
Website: www.newtechbio.com